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Stay Interviews

Stay Interviews

In today's fast-paced world of employment, retaining talented employees is more crucial than ever. Amidst the sea of strategies aimed at improving retention rates, one often overlooked yet highly effective tool stands out: the stay interview. Unlike traditional exit...

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Contacting your Customers

Contacting your Customers

A contact strategy refers to the plan a business uses to engage with its customers or clients through various communication channels (later in this article we outline different communication channels and when to use each one). It defines how, when, and why the...

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It’s the off-season…now what?

It’s the off-season…now what?

In our last article we talked about how seasonal businesses can diversify their offerings to remain profitable all year round. Expanding on this topic, and using a roofing business and a landscaper as examples, we’ve created an off-season plan that includes...

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