Web Hosting and Care Q & A
Need additional help?
Contact Directwest for more information.
Do upgrades/updates result in any downtime for my website?
When moving your website to Directwest, it’s usually possible to continue using your existing branded email service. We just need the right DNS entries to keep the third-party service intact. Currently, Directwest doesn’t offer branded email, but if you’re looking to switch from your current provider, we recommend using either Microsoft Office 365 email or Google’s branded email service.
For more information on this topic contact Blair Maki.What happens to my branded email if I transfer my website to Directwest?
If you currently have branded email with a third party, you can continue to use that service after transferring your site and domain to us.
What does it cost for Directwest to host my website?
The cost to host your website with Directwest is $87.00/month, but it’s not just hosting, our Hosting + Care product includes SEO advice, monthly reporting, text edits, design updates, your annual domain registration and more. There is no cost to transfer an existing site to our hosting providing that our systems can support it. If we cannot support your website, we can convert your website so that it can work with our systems. If you choose to have us convert your site, we can also redesign the site for you. Redesigning and converting websites will require an additional one-time upfront cost.
How often are backups done?
Backups of your site are completed on a daily basis.
Why does a website need to be monitored?
It is important to monitor a website for several reasons. First, monitoring helps ensure that the website is up and available to users at all times. This is crucial for maintaining user experience and keeping visitors engaged with the website. Monitoring also helps detect and resolve any technical issues that may arise, which can prevent downtime and minimize the impact on the user experience. Additionally, monitoring is crucial for maintaining website security, as it can help detect and prevent potential security threats. Furthermore, monitoring can help assess the website’s performance, such as its load times, and ensure it meets the business objectives and goals. By monitoring a website regularly, its owners can ensure that it runs smoothly, provides a positive user experience, and meets their business needs.
What’s unique about Directwest’s website offering?
At Directwest, we set ourselves apart from the competition by offering a complete website management solution. From taking care of regular WordPress core updates to providing SSL security and 24/7 monitoring, we’ve got you covered. Our maintenance package even includes regular backups to ensure your website stays safe and secure. But wait, there’s more! Not only do we manage all the technical details, but we also offer the convenience of making text and photo changes for you. In short, we take care of everything related to your website so you can sit back and relax.
How do I make updates to the my website content?
To request updates for your website, simply email the webteam at webteam@directwest.com with all the necessary details. Our talented web designers will then use this information to make the desired changes. Within three days, you can expect your updates to be completed, and you’ll be promptly notified as soon as they’re finished. To ensure a smooth and efficient process, be sure to provide as much detail as possible in your request.
What’s a domain?
A domain is the address someone uses to find your website or a page of your website online.
What’s SEO?
SEO means Search Engine Optimization. SEO is a set of practices designed to improve the appearance and positioning of web pages in organic search results.
