Mysask411 Q & A
Need additional help?
Contact Directwest for more information.
What is reverse lookup?
Reverse lookup is our reverse search functionality that allows you to search by phone number. This functionality works for both business and residential searches, if the phone number is listed in the phone book and/or on Mysask411.
What information can I put in my business profile?
Your business profile can include any/all of the following: your business name, logo, address, phone number, email address, website link, social links, business description, a list of products and services, a list of brand names, hours of operation, photos, videos, promotions, digital ads and e-flyers.
How much does it cost to advertise on Mysask411?
Contact us to learn more about getting a Mysask411 Business Listing. Send an email to dw@directwest.com or call 1-800-667-8201.
My business has a listing on Mysask411 but there’s no information. How do I take control of my listing?
Submit the Claim Your Listing form on Mysask411, send an email to dw@directwest.com or call 1-800-667-8201.
How do I make changes to my business listing?
Submit the Edit Your Listing form on Mysask411, contact your Media Advisor, send an email to dw@directwest.com or call 1-800-667-8201.
How do I advertise on Mysask411?
Contact us to learn more about getting a Mysask411 Business Listing. Send an email to dw@directwest.com or call 1-800-667-8201.
What’s the difference between mobile web and the Myask411 App?
The mobile web is simply accessing the internet via a mobile device. When referencing the Mysask411 mobile web, it is the mysask411.com website sized down to fit your mobile device. The Mysask411 App is an application put on your device used outside your internet browser. Some content available on the full website and mobile web, including Blogs and City Pages, are not available on the Mysask411 App.
My business doesn’t appear on the Mysask411 App. How do I start appearing in the search results?
In order to appear on the app, you must be appearing online at www.mysask411.com. Contact us to learn more about getting a Mysask411 Business Listing. Send an email to dw@directwest.com or call 1-800-667-8201.
How do I get my business to appear first in my category?
The order in which a business appears is based on a ranking system that is consistent across all three of our platforms; print, online, and mobile. A businesses’ primary rank is based on relevancy to the search and a secondary rank is applied based on the number of Mysask411 products the business has.
How do I rate or review the Mysask411 App?
You can review the app in your device’s app store or by sending us a message at dw@directwest.com or calling 1-800-667-8201.
Is the Mysask411 App available in other languages?
At this time, the Mysask411 App is only available in English.
What does it cost to get and run the Mysask411 App?
The Mysask411 App for all mobile devices is free; however, standard carrier and/or other charges may apply based on your data plan.
How large is the Mysask411 App?
39.32 MB
How long does it take to download the Mysask411 App?
Most applications take approximately 1 minute to download. Application download times will vary based on the application size, carrier, and your handset. *NOTE: some devices will require you to reboot immediately after download in order for it to load.
How can I download the Mysask411 App?
You can download the Mysask411 App through your device’s app store, or on the mysask411.com, directwest.com and sasktel.com websites.
What versions of Android and iOS does the Mysask411 App work on?
Android: 6.0+, iOS: 10.3+
What is Mysask411?
Mysask411 is a website and app that provides users local information. You can find everything Saskatchewan with the touch of a button: businesses, people, movies, blogs, local deals, flight information, weather and more! Whether you are looking for a pizza, a pair of new shoes or a plumber, Mysask411 has everything you need to help you find exactly what you are looking for.
