Google Q & A

Need additional help?

Contact Directwest for more information.

Will I know if I get a new Google review?

Yes! With the Google Business Profile you receive Google review alerts. You also have the opportunity to use the Review Generation tool to generate reviews for your business.

Does Google have to approve my content updates?

No, unlike advertising with Google the updates to your Google Business Profile go live immediately.

What do I do if my business fits into more than one category?

With the Google Business Profile we can add you in up to three business categories.

Can I update content on my Google Business Profile?

Yes, you can update the content on the Google Business Profile anytime you choose.

Who’s responsible for adding content to my Google Business Profile?

Our team will help you through the set-up process and get you started by adding your name, address, phone number, hours of operation, your website link and up to 5 photos. Once set-up and the onboarding process is complete, you are responsible for your content updates.

Who do I contact if I need help with my Google Business Profile?

If you’re having trouble with your Google Business Profile please reach out to your Media Advisor.

Can I add photos to my Google Business Profile?

Yes, you can add up to 5 photos.

I have a website, why do I need a Google Business Profile?

Google is the top search engine on the internet today. Having an accurate and consistent presence on Google improves your chances of being found in Google search results.

What can I do with the Google Business Profile?

With a Google Business Profile you are able to publish your business information on a Google Knowledge Graph as well as to Google Maps. You can link to your website and social media channels, highlight your products and services as well as on-going or upcoming promotions. You can also include your hours of operation and upload photos and videos. It’s also a great place for consumers to leave reviews for other potential customers to see.