FAQs Questions about billing? Contact your Media Advisor , or call or email us. Get in Touch Search for: General Why should I advertise with Directwest? I believe I have received a fraudulent bill, what do I do? What does it cost to advertise with Directwest? How do I find out who my Media Advisor is? Who do I speak with about partnership/sponsorship opportunities or inquiries? Search Marketing What does Directwest’s Search Marketing include? How do I know what platforms will be best for my business? Why is Search Marketing a good digital marketing tool? What are Google Ads? What are Google Search Ads? View More Questions Outdoor Digital Billboards Why are digital billboards a good marketing tool for my business? What does it cost to run a digital billboard campaign? What markets are Directwest digital billboards available in? Can I advertise on any board, anywhere in the province? What should I put on my billboard design? View More Questions Local Deals Why are Local Deals beneficial to my business? What types of offers can I promote with Local Deals? How often can I make changes to my offers? How many offers can I have live at one time? Can I have offers in more than one location? View More Questions Web Hosting + Care What’s SEO? What’s a domain? What’s unique about Directwest’s website offering? What does it cost for Directwest to host my website? How do I make updates to the my website content? View More Questions Phonebook When will I get my new Phonebook? How can I get a Phonebook? How do I change my name, address or telephone number in the phonebook? How do I list my cellphone number? Who delivers my phonebook? View More Questions Mysask411 What is Mysask411? What is reverse lookup? What’s the difference between mobile web and the Myask411 App? What versions of Android and iOS does the Mysask411 App work on? Is the Mysask411 App available in other languages? View More Questions Google I have a website, why do I need a Google Business Profile? What can I do with the Google Business Profile? Can I update content on my Google Business Profile? Who’s responsible for adding content to my Google Business Profile? Can I add photos to my Google Business Profile? View More Questions Social Media What social products does Directwest offer? What is the Social Media Dashboard? What kind of reporting do I receive with my social media products? What are the benefits of advertising on Facebook? Do I need my own Facebook page set up to run Facebook Ads with Directwest? View More Questions Photography & Video Production What photo products do you offer? What does the Twenty Image Photoshoot include? What do I receive with the Professional Headshots package? Why do I need professional photos? How do I receive my photos? View More Questions Reputation Management What’s SEO? What’s Reputation Management? What does self-serve mean? How do I access the Reputation Management dashboard? Can I use the Reputation Management dashboard for more than one location? View More Questions Direct Mail What’s Direct Mail? How do I run a Direct Mail campaign? Where can I run a Direct Mail campaign? Am I able to target a specific audience through Direct Mail? How do I know if my Direct Mail campaign is successful? View More Questions Thryv Business Software What is Thryv Business Software? How do I know if my business can benefit from Thryv? What industries is Thryv for? How much time will I need to invest in set-up? What if I have business software with a different provider? View More Questions
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