The Evolution of Business Services

March 5, 2024

Over the past few decades, modernization has brought in a new wave of technological advancements, innovative products, and new services. These changes have transformed not only the way people live, but changed the business landscape with new opportunities for businesses that didn’t exist 30 years ago. Keep reading to explore some of these services that are now integral to our day to day lives:

Cell Phone Repair – Cell phones have become devices that we rely on daily for communication, work, entertainment, and much more. However, with the advances in technology, they have also become more prone to damage with cracked screens, battery issues, and water damage. According to IBIS World[1], the market share for the cell phone repair industry was a whopping $3.8 billion in the United States in 2023.

Saskatchewan has a number of businesses that specialize in cell phone repair, including PA Electronics in Prince Albert, Chatters Den in Saskatoon, and Regina Audio Video Centre. You can find a list of other repair businesses here.

Cyber Security – With the way technology has advanced and become more integrated in our day to day lives, cyber security has become more important than ever. We have more devices and data to protect than 30 years ago, and we face more sophisticated and frequent cyber threats. Cyber security affects everyone and it’s important to make sure you’re protected wherever necessary.

For personal cyber security needs, anti-virus software is available for purchase online. For business cyber security needs, as it becomes much more complex than it is with personal devices, we recommend you reach out to the SaskTel Business Solutions team.

Digital Photography – While digital photography was first introduced in the late 1980s, it only became popular and mainstream in the late 1990s/early 2000s as digital cameras became more cost effective. Digital photography has revolutionized the photography industry, making it more accessible, affordable, and creative. It has also created new business services such as photo editing software and photo sharing platforms like Instagram.

Well known photography companies in Saskatchewan include Aspen Films, Adam Reiland Photography, and Bumblebee Photography. For a a more comprehensive list, visit Mysask411.

Uber/Lyft (Ride Sharing) – Advancements in technology have also made it much easier to travel through a city, whether it’s your hometown or you’re on vacation. With that said, technology isn’t always our best friend and sometimes these apps can go down leaving us with reduced options. When that happens, there are still many trustworthy cab companies in the province.

Digital Marketing – Technology has changed the way consumers seek out, evaluate, and purchase products and services. Thirty years ago, the main methods of advertising for businesses were the phonebook and print ads. While that is still a valuable advertising medium for many businesses today, the development of the internet has allowed businesses to reach a larger, more targeted, and more cost-effective audience online. At Directwest, we’ve been able to help thousands of Saskatchewan businesses effectively advertise online to their potential customers. If you have a business and would like to learn more about online advertising options or digital billboards, please visit

As you can see, the past three decades have transformed the business landscape on a global scale. Technological advancements have uncovered a ton of new services that didn’t exist in the early 1990s. From smartphones to digital marketing, these innovations have forced businesses to transform rapidly to ensure they are offering services that are needed today. As we continue to navigate this changing world, we can appreciate how these once non-existent services have propelled us forward into a much more efficient today.

-Danny Loughren is the Brand Manager at Directwest